Frequently Asked Questions
How long are the adventures? +
Adventures are 90 minutes long
How early do we need to arrive before our tour? +
We ask that you arrive 30 minutes prior to your scheduled departure time.
What do you see on the tours? +
The Zodiacs will cover a route along Coal Harbour, the Northshore, English Bay, False Creek and Stanley Park, with Vancouver’s highlights being talked about along the way. You will get a different perspective of the city skyscrapers, runners on the seawall, get up close and personal to the offshore freighters and wave to sun tanners on Vancouver’s beaches. If you have anything specific you are interested in, please let our skippers know they would be happy to talk about those with you. Vancouver is also home to a variety of birds and sea mammals, with possible sightings of dolphins, harbor seals, bald eagles and other sea birds during our adventures.
Where do I keep my personal belongings? +
Our offices have complimentary lockers for dry storage and we recommend using it so purses and handbags are not water damaged.
What should I wear? +
We recommend that you dress in layers and wear flat closed-toed shoes (strappy high heels are not ideal for marine travel). We will be travelling at more than 30 miles per hour (55km/h) and temperatures are at least 10 degrees C cooler on the water, so a windbreaker or jacket will help you to comfortably enjoy the outdoors for the duration of your trip. Zodiac passengers are required to wear our stylish red cruiser suits, which serve the dual purpose of keeping you warm and acting as a life preserver. Cruiser suits are required by Transport Canada to ride aboard the Zodiac. Don’t forget your sunglasses and sunscreen!
Can I bring my camera? +
Yes, bring your camera and/or video camera. We also recommend that you bring a plastic bag to keep your camera safe and dry during transit. The boat will come to a complete stop for photo opportunities. Don’t forget your batteries!
Are there bathrooms on the boat? +
The Zodiacs are open aired, and therefore do not have washrooms on board. We recommend that you use the public washrooms (located next to our office) before your departure.
Are adventures safe? +
Of course! The Zodiacs go fast but there will be no 360 degree turns on this tour. The adventures are designed for fast sightseeing and not a thrill park ride.
Do I need to make a reservation? +
Reservations are definitely recommended so that we can offer you the best departure time to fit your schedule. Trips often sell out and we don’t want you to be disappointed. However, if you are walking past and want to join an adventure, head to the office 1666 Duranleau Street on Granville Island across from Bridges Restaurant and jump on the next scheduled adventure with availability.
Is there an age limit? +
There is a minimum height restriction of 4 feet/120cm. This typically applies to children under the age of 7 years.
Are there any health restrictions? +
This tour is not suitable for anyone with a history of serious medical conditions including but not limited to back or neck injury, recent surgery, and/or current or suspected pregnancy.
Where are we located? +
We are located on Granville Island across from Bridges Restaurant. 1666 Duranleau Street, Vancouver BC
Do you run in all types of weather? +
Tours operate rain or shine! Safety is our priority, and in extreme weather conditions or high winds adventures may be cancelled at the discretion of our qualified skippers.
What is your cancellation policy? +
We have a strict 48 hour cancellation policy. All cancellations made outside the 48 hour window or “no-shows” will be subject to the full charge of the fare. We save your seats for you up until the last possible moment, which doesn’t allow us the opportunity to resell it.
Is there anything else I should know? +
You may get a little wet!